Terms and conditions
Introduction
Sarvin Carpet team always aim to give you the best possible value, high quality products and services.
So there are some rolls in the sarvin carpet online shopping website. following Terms and Conditions will explain more about how we will deal with your order and product choices, and you should read them carefully and always keep calm!
The information also on the sarvin carpet online shopping website is given in good faith. So lets start to explane.
Be careful, all website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details").
1. Placing on order
By placing an Order in every page of products in one of the 4 ways such as; email, calling us via our telephone number, whatsapp or online chat with us, we can cantact you for your all orders.
In the other words when we receive your order, we will send you an acknowledgment by one of 4 ways that mention you within 48 hours.
2. Order Process
2.1 All orders that you placeing with in sarvin carpet will be subject to acceptance in accordance with the Terms and Conditions of sarvin carpet brand.
2.2 The 'confirmation/Payment' case sets out the final details of your order proces. In this stage, actually we will send to you an order acknowledgement email/call/whatsapp pm detailing the products you have ordered & delivery day/times. Once we have received your order we will check-up the necessary information of products such as stock levels and pricing and etc.
3. Delivery
Sarvin carpet online shopping makes every effort to deliver goods and products within the estimated timescales, although delays are occasionally inevitable due to unpredicted factors, and deliveries of multiple items may arrive on separate days or on different deliveries.
In delivery dates please check your orders corrected.also the correct colour and size and another options. If on inspection you have any doubts, please contact us immediately.
Our pricing in delivery detail:
Delivery prices:
Dubai: free
Sharjah:
Aboudhabi:
Another countries: be depending on base of DHL ( for more information call us)
Note that Sarvin Carpet Shop Online strongly advises when received your orders, please check carefully your goods, as we are not responsibility for your orders after signing of delivery.
4. Payment
Online payment process of orders in sarvin carpet online shopping may be made by debit, paypal or credit card. Payment using a debit or credit card is taken at the time you place your order and is processed using an independent international payment company’s secure payment processing system. We do not see, or have access to, any of your payment card information.
Discounts are clearly highlighted in store and every products page and some items may not be included in this promotion.
5. After sales service
Alternatively, you can contact Customer Services on their email address:
Telephone nember: 0097521531633
Whatsapp: 0097521531633
6. Returns, Substitutions and Cancellations
When you are ordering in sarvin carpet please note to these main points:
1. Handmade carpets and rugs dont have any returns, substitutions and Cancellations.
2. Machin carpets have substitutions in united arab emirates country just until 1 week.
3. To exchange products other than hand-woven carpets is possible, if they are purchased with a product of at least the same price or more than the purchase price.
4. Note that Sarvin Carpet Shop Online strongly advises when received your orders, please check carefully your goods, as we are not responsibility for your orders after signing of delivery.
7. After Sales Service
If you have more quastions about how to care the carpet, you can ask us by sarvin carpet email.
Email address: [email protected]
